YES. If you are able to obtain non-accessible tickets, and you are a wheelchair user, please call the Disabled Services Department in order to be relocated, whenever possible, to a designated wheelchair location. We do, however, encourage you to utilize our services when purchasing tickets, so that we may better assist you.
YES. At a minimum, based upon availability, you will be permitted to purchase tickets for you and one guest beside you. In addition, you may purchase tickets for additional guests in close proximity to our wheelchair sections.
If you are unable to attend an event, please contact the Disabled Services Department prior to the event taking place for further instructions.
YES. For individuals who have limited mobility, we can provide a wheelchair to transport guests from our Main Lobby to your seats. Upon arriving at Madison Square Garden, please ask a security guard for assistance. Please be aware that our staff will not remain with the patron during the event, nor will they allow the guest to remain in the wheelchair for the duration of the event.
Please call the Disabled Services Department and we will make the necessary arrangements for you to attend the event in a comfortable and enjoyable manner. When calling, please have the event, date, section, row and seat available.
Please call the Disabled Services Department and we will make the necessary arrangements for you to attend the game in a comfortable and enjoyable manner. When calling, please have the game, date, section, row and seat available.
All of our Suites are wheelchair accessible. Please call the Disabled Services Department with the Suite number and the date/time of the event you are attending and we will make arrangements to have a seat removed to make room for the electric scooter or wheelchair, if required.
The average seat size in the Arena and The WaMu Theater, measured from the inside of armrest to armrest, is 17" wide. Please call the Disabled Services Department if you require assistance.
YES. Assistive listening devices, that operate on an FM system, are available for deaf and hard of hearing individuals in both The Arena and The Theater at Madison Square Garden.
As long as your ticket reads GENERAL ADMISSION or ADULT, these ADA locations have been released for sale to the non-disabled public. You will sit in a high quality, padded, folding chairs – the same chairs we use for all floor seats. However, if your ticket read WHEEL, you have an ADA ticket and must call the Disabled Services Department at (212) 465-6034.