alt

Facilities

The chart below has been provided for directional purposes:

Floor Destination
1 Street Level (33rd & 8th from Tower C elevator only)
2 Box Office Lobby and alternate to The Theater entrance
3 The Theater at Madison Square Garden, Play by Play, Club Bar & Grill, The Theater Garden Terrace
4 Arena Floor sections 1-12 (from Tower D elevator only)
5 Arena Loge sections 40-97 and sections 101-133
6 Arena sections 201-234 and sections 301-350
7 Time-Out Deli and additional restrooms
8 Arena sections 401-428 (from Tower C elevator only)

Elevators

Elevators within Madison Square Garden are reserved for the use of our employees, working media and patrons with disabilities. Patrons who require the use of a mobility aid (wheelchair, walker, cane, crutches, etc...) are encouraged to use our elevators. Additionally, patrons who have limited mobility and are unable to climb stairs or use our escalators, but do not require the use of a mobility device, should contact our Disabled Services Department at (212) 465-6034, for an elevator pass. Please have the date of the event as well as your section, row and seat number available when calling.

  Disabled Services Elevator
Elevators Floor Accessed
Tower A (Disabled) 2, 3, 6, 7, 8,& 10 (9 & 10 Suites only, no access to Arena sections 401-428)
Tower C (Employee and Media) 1, 2, 6, 7, 8, & 9
Tower D (Employee) 2, 5, 6, 7, 9 & 10 (9 & 10 Suites only, no access to Arena sections 401-428)
Suite South near Tower A
(2 Elevators)
3, 9 & 10 9 & 10 Suites only, no access to Arena sections 401-428)
Suite North near Tower D
(3 Elevators)
3, 9 & 10 9 & 10 Suites only, no access to Arena sections 401-428)

Escalators

There are escalators in each of the four (4) Towers (A, B, C and D). Please be aware that, for safety reasons, our escalators are turned off prior to the conclusion of all events.

  Disabled Services Escalators

Distance / Steps

For your convenience, the following are approximate distances to various areas in our facilities.

  Disabled Services Steps

 

Start End Distance
Access-A-Ride Bus Stop on 33rd (closer to 8th Avenue) Box Office 800 ft.
Access-A-Ride Bus Stop on 31rd (closer to 8th Avenue) 32nd and 7th Avenue 200 ft.
32nd and 7th Avenue Box Office 600 ft.
32nd and 7th Avenue Arena Section 232 700 ft.
32nd and 7th Avenue Arena Section 206 800 ft.
32nd and 7th Avenue Arena Section 215 1,000 ft.
32nd and 7th Avenue Arena Floor Section 1 1,200 ft.
32nd and 7th Avenue Play by Play / Club Bar & Grill 750 ft.
32nd and 7th Avenue Suite 962 830 ft.
32nd and 7th Avenue Suite 1052 1,525 ft.
32nd and 7th Avenue The Theater at Madison Square Garden Lobby 900 ft.
32nd and 7th Avenue The Theater Section 203, Row Z 1,200 ft.
32nd and 7th Avenue The Theater Section 100, Row A 1,400 ft.
8 Penn Box Office 500 ft.
8 Penn Arena Section 232 650 ft.
8 Penn Arena Section 206 425 ft.
8 Penn Arena Section 215 245 ft.
8 Penn The Theater Section 203, Row Z 200 ft.
8 Penn The Theater Section 100, Row A 200 ft.

For your convenience, the following are the number of steps, as well as the rise/tread, to various areas in our facilities.

Start End Notes
Arena 6th Floor Section Loge, Row A 24 steps down with 7" rise and alternating 14" and 24" tread
Arena 6th Floor Section Loge, Row M 2 steps down with 7" rise and 10" tread
Arena 6th Floor Section 100's, Row A 7 steps up and 4 steps down with 8" rise and 10" tread
Arena 6th Floor Section 100's, Row C 7 steps up with 8" rise and 10" tread
Arena 6th Floor Section 100's, Row F 13 steps up with 8" rise and 10" tread
Arena 7th Floor Section 200's, Row A 10 steps down with 7" rise and alternating 11" and 24" tread
Arena 7th Floor Section 200's, Row E 2 steps up with 7" rise and 11" tread
Arena 7th Floor Section 300's, Row A 7 steps up and 4 steps down with 7" rise and 11" tread
Arena 7th Floor Section 300's, Row C 7 steps up with 7" rise and 11" tread
Arena 7th Floor Section 300's, Row O 29 steps up with 7" rise and 11" tread
Arena Steel Risers Floor Sections 5" rise and 15" tread and 2 steps per row
Arena Crossover Concrete at Gate 54 5 steps with 7" rise and 10" tread
Arena Crossover Steel at Gates 1, 52 and 53 5 steps with 7" rise and 13" tread
The Theater Crossover Lower Level front of 200's 3 steps with 5" rise and 12" tread
The Theater Crossover Upper Level front of 300's A/B to C/D Doors
Crossover between 200 and 300 levels The Theater Boxes 9 steps with 6" rise and 11" tread and then 2 additional steps per box forward
7th Floor Concourse North & South Press Boxes 31 steps with 7" rise and 11" tread from 7th Floor

Restrooms

Wheelchair accessible restrooms are located throughout the Arena and The Theater, as well as in both restaurants, and are clearly marked. In addition, we have a unisex restroom available for guests with disabilities who may require assistance from a person of the opposite gender or to assist a child for medical reasons. This unisex restroom is located in our Garden Services office on the 5th floor in the Arena and requires an escort by MSG security personnel.

  Unisex Restroom

Wheelchair Accessible Restrooms
Arena
5th Floor Men's & Women's at Gates 52 & 54
6th Floor Men's Odd numbered Gates, Gate 63
Women's Even numbered Gates, Gates 60 & 62
7th Floor Men's Gates 71 & 76
Women's Gates 72 & 77
8th Floor Men's between Towers A & B | between Towers C & D
Women's between Towers A & B | between Towers C & D
9th Floor Men's Sections 407 & 420
Women's Sections 407 & 425
The Theater
Men's & Women's The Theater Lobby
Men's & Women's Orchestra Level near Sections 101 & 102

Telephones

TelephoneWheelchair Accessible Telephone
Arena The Theater
2nd Floor - Directly outside glass doors of the Box Office The Theater Lobby
5th Floor - Gate 52 Orchestra Sections 101 and 102
6th Floor - Gates 63, 65 and 66  
7th Floor - Gates 75, 76 and 77  
Public Telephones on 8th Floor between Towers A/B and C/D  

Drinking Fountains

Drinking Fountains
Arena The Theater
6th Floor - Gates 61 and 65 Orchestra Sections 101 and 102
7th Floor - Gate 70, 73, 75 and 78  
9th Floor - Sections 403, 408 and 414  

ATM's

ATM's
Arena The Theater
2nd Floor, Box Office Lobby near Window #2 3rd Floor, The Theater Terrace Level North and South sides
6th Floor - Gate 61, 63 and 67  
7th Floor - Gates 70 and 76  
9th Floor - Towers A and B  

Medical Office

Medical staff is available at every event for medical emergencies. Please request assistance from the nearest MSG employee.

  Medical Office
Arena The Theater
5th Floor - next to Garden Services Aisle B
6th Floor - Gate 66  

Concessions - Food and Drink

Food and Drink
Arena The Theater
All Star Bar - Gate 60 The Theater Lobby
End Court Bar - Between Gates 63 and 64  
Food Courts - Gates 61, 65, 71 and 76

Concessions - Merchandise

Merchandise
Arena The Theater
Double Teamed Store - Gate 66 The Theater Lobby
Team Store - Gates 60 and 75  
alt
alt