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Main Entrance

For your convenience, we recommend that you arrive at the Garden one hour before event time, as you will proceed into the Arena or The Theater at Madison Square Garden, part of the way, with the general public. Please be aware that our Garden personnel are available to assist you whenever possible. There are ramps on both sides of the main entrance located at 7th Avenue between 31st and 33rd Streets. To assist with steps from the arcade to the Mall area, there are two (2) wheelchair lifts that can be easily operated by individual patrons.

Arena

Once you have exited the wheelchair lift, proceed to the left and past The Theater at Madison Square Garden entrance. There is an elevator for patrons with disabilities located at Tower A to the left-hand side of the Mall area, immediately before the glass doors of the Box Office. Wheelchair users take the elevator to the 7th floor (regardless of the section marked on your ticket) and you will be in the Arena at Gate 70. Enter through Gate 70 and ask one of the ushers or security guards for assistance, in order to be situated. Patrons who are ambulatory and require the use of a mobility aid (walker, cane, crutches, etc...) are encouraged to use our elevators.

Please be aware that for safety reasons, escalators are turned off just prior to the conclusion of an event.

Arena (Concerts, Wrestling, Boxing)

FLOOR SEATS ONLY
Once you have exited the wheelchair lift, proceed to the right of the Mall area and past The Theater at Madison Square Garden entrance. Continue through the glass doors of the Box Office, and make a right. Proceed to the elevator located at Tower D, which is at the top of the ramp. Take the Tower D elevator to the 5th floor and you will be in the foyer of the Arena. Make a right and a left and proceed to Gate 54. Enter through Gate 54 and ask one of the ushers for assistance, in order to be situated.

The Theater at Madison Square Garden

Once you have exited the wheelchair lift, proceed to the left and past the entrance to The Theater at Madison Square Garden. There is an elevator for our patrons with disabilities located at Tower A to the left-hand side of the Mall area, immediately before the glass doors of the Box Office. Take the elevator to the 3rd floor and ask the elevator operator to direct you to The Theater at Madison Square Garden. Wheelchair users, follow signs to Aisle A (regardless of the section marked on your ticket) and follow ramps and one additional wheelchair lift into The Theater at Madison Square Garden. Enter through the doors and ask one of the ushers for assistance, in order to be situated.

The Theater at Madison Square Garden (Direct Route)

Odd Numbered Sections 200 & 300 Level - Once you have exited the wheelchair lift, proceed to the left and past the entrance to The Theater at Madison Square Garden. Continue through the glass doors of the Box Office and make a left, then proceed to end of the A/B corridor, The Theater at Madison Square Garden is on your right. Once you enter The Theater at Madison Square Garden, you may ask one of the ushers for assistance, in order to be situated.

Even Numbered Sections 200 & 300 Level - Once you have exited the wheelchair lift, proceed to the right and past the entrance to The Theater at Madison Square Garden. Continue through the glass doors of the Box Office and make a right, then proceed to end of the C/D corridor, The Theater at Madison Square Garden is on your left. Once you enter The Theater at Madison Square Garden, you may ask one of the ushers for assistance, in order to be situated.

The Theater at Madison Square Garden (Orchestra Sections 100-102)

FLOOR SEATS ONLY
Once you have exited the wheelchair lift, proceed to the right of the Mall area and past the entrance to The Theater at Madison Square Garden. Continue through the glass doors of the Box Office, and make a right. Proceed to the elevator located at Tower C, at the end of the C/D corridor. Take the Tower C elevator to the 1st floor and directly into The Theater at Madison Square Garden. Once you enter The Theater at Madison Square Garden, you may ask one of the ushers for assistance, in order to be situated.

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